Reputation Management

Reputation management
Why Do Online Reviews Matter?

Online customer reviews are important for small businesses because they influence the way customers perceive their brand and who they want to do business with.

We offer a Free Reputation Management Report on Your Business, no obligation.  See it before you decide.  Click Get Yours today.

86% of consumers read reviews for local businesses.

78% of consumers trust online reviews as much as personal recommendations.

57% of consumers will only use a business if it has 4 or more stars.

According to a Harvard Study, a one-star increase in your Yelp rating can lead to a 9% increase in revenue.

Meanwhile, a one-star decrease in your overall Yelp rating could lead to a 5% loss in revenue.

The bottom line is online customers reviews have a direct impact on a business's bottom line!


Source: Bright Local Consumer Review Survey | Online Reviews Statistics & Trends

Our Affordable System Works!

Monitor Reviews, Respond Quickly, All Automated.  You can easily identify the who, when and where of reviews being posted so you can respond quickly.
Our Daily Reputation Report gives you powerful insight into key metrics such as average star rating, total reviews, reviews by star rating and more for $99/month.


Some key features include:
 
  • Review Monitoring - Easily track all of your online reviews at the source from the top review sites including Google, Yelp and Facebook.
  • Reputation Reports - Gives you insight into key metrics such as average star rating, total reviews, reviews by star rating and more.
  • Email Notifications - Help you keep track of when new reviews are added and how they are performing with a daily report delivered right to their inbox.
  • Respond to Reviews - Easily identify who, when and where reviews are posted so you can reply in a timely manner.
  • Stop Negative Reviews - Prevent negative reviews from going public by allowing upset customers to share their concerns directly and discreetly.
  • Increase Positive Reviews - Help you get more 5-star reviews by requesting positive reviews from happy customers.
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Do You Know What Your Customers Are Saying?

PDF
Do you know what customers are saying about your business online?

Online reviews can have a big impact on your business. In fact, the majority of consumers rely on online reviews before making a purchase decision. Maintaining a positive online reputation on sites like Google, Yelp and Facebook is something your business can’t afford to ignore.

Download "Online Reputation Importance (2).pdf"

Reputation Management

$99/month
This is a monthly recurring plan until cancelled at any time.  No contracts.

Don't let bad online customer reviews destroy your business. Protect your reputation by monitoring your brand, deflecting negative reviews and increasing positive reviews.

Includes:
Reputation Assessment
Review Monitoring
Daily Reputation Reports
Automatic Email Notifications
Review Request Form
Deter Negative Reviews
Increase 5-Star Reviews
Promote on Social Media
Review Response Coach
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